Privacy Policy

This privacy policy sets out how the Mountsorrel And Rothley Community Heritage Centre uses and protects any information that you give us when you use this website.

The Mountsorrel And Rothley Community Heritage Centre is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Any personal information you provide will only be used by us and will not be passed to third parties without your expressed consent. We collect the bare minimum amount of information requires to enable the website to function correctly.

Although we make every effort to ensure that the website is virus and exploit free by utilising firewall and malware checking software, we cannot guarantee the safety of your data stored on the website.

The Mountsorrel And Rothley Community Heritage Centre may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes.


When you sign up for any of our newsletters then we need to record some of your personal information:-

  • E-mail address Required: We obviously need your e-mail address so that we can send you your newsletter.
  • First Name Optional: Only used to customise your e-mails.
  • Last Name Optional: Not used.
  • Lists Required: Which newsletters you are subscribed to.
  • Status Unsubscribed, unconfirmed or subscribed.

We use a two stage sign-up confirmation when subscribing to newsletters. This ensures that the e-mail address provided is genuine and that it is you that has confirmed your subscription.
In addition, the website records the following information:-

  • Newsletters Sent: Which newsletters have been sent to you.
  • Delivery status: Was the newsletter delivered successfully.
  • Newsletter Status: Unread, Opened or clicked. Have you read the newsletter or followed one of the links?

Information you provide will ONLY be used by us for the purposes of sending you regular newsletters. At the bottom of each newsletter are links to enable you to change your details, subscriptions, or allow you to unsubscribe. We regularly delete unsubscribed and invalid e-mail entries, older than three months, from the database.

Contact Form

When you contact us via one of the forms on the website the following personal information is recorded.

  • E-mail address Required: We obviously need your e-mail address so that we can respond.
  • Name Required: Used so that we know who to respond to – you could enter anything into this field.
  • Comments Optional!
  • IP Address: Your IP address.

At the start of each month comments in the recycle bin are deleted and comments for the previous month are moved to the recycle bin. In this way we keep at least one full month of comments. As an example, comments submitted in January will be “recycled” in February and deleted early in March. We may use the IP address to block regular spammers of the website.

Volunteer Sign-up

When you express an interest in volunteering with us we will create an account for you on the website. This is so you can administer the various volunteering sessions that you have signed up for.

  • E-mail address Required: We obviously need your e-mail address so that we (and the website) can inform you about volunteering sessions. Your e-mail address may also be used to log in to your account on the website.
  • First Name and Last Name Required: Used so identify which tasks you have agreed to cover. The various sign-up sheets and calendars will use you first name and the initial of your last name to identify you. Only other volunteers signed into the website will be able to see this information.
  • Password Required: Your password is stored on the website in a HASHED format. No one can see your original password.
  • User Name Required: This is allocated to you when your account is created. It is unique to you, it cannot be changed, and may be used as an alternative to your e-mail address to log you into the website.

The website also records when you last succeeded in (and failed to) log-in to the website, your IP address, and if you were locked out for some reason. This information is used to provide help to volunteers when they have problems in accessing the private pages on the website, but can also be used to identify if failed log-in attempts are genuine. The IP address can be used to identify the country, county and sometimes the town, so log-in attempts from outside the UK will be treated with suspicion.

Granite’s Wi-fi

When you connect to Granite’s wi-fi our network records details about you and your visit.

  • Your device’s MAC address: This allows the wireless network to identify the devices connected to it.
  • Your Operating System: This may help identify the type of device (e.g. Windows, Android, IOS etc.).
  • Last Seen: When were you last connected to the network.
  • Network Connected to: Did you connect to the Guest, Staff or Volunteer network?
  • Signal Strength: How strong was your signal?
  • Rate/Capability: How fast was your connection?
  • Date Usage: How much data did you download/upload over the network?
  • Applications: What websites were visited. We cannot identify what websites individuals visit, we get a summary which tells us how much data was retrieved from websites such as Facebook, YouTube, iTunes etc.

This information is recorded automatically whenever you connect to the network, hence by connecting to our network you must agree that this information is collected. We use information primarily to check the demand on our network and also the effectiveness & coverage of our wi-fi network. However it may be possible to use the information to determine if the Wi-Fi Terms & Conditions are being violated. Our wi-fi system allows us to permanently block offenders.


We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit for detailed guidance.

The list below describe the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

First Party Cookies

These are cookies that are set by this website directly.

Google Analytics: This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.
You can find out more about Google’s position on privacy as regards its analytics service at

WordPress: Our website runs the popular WordPress CMS and cookies are used to store basic data on your interactions with WordPress, and whether you have logged into WordPress. We use a session cookie to remember your log-in for you if you are a registered user and we deem these as being strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken.

More information on session cookies and what they are used for at

Third Party Cookies

These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site allow visitors to share content onto social networks. Cookies are currently set by Facebook. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

Links to other websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your consent

By providing us with your personal data you consent to the collection and use of any information you provide in accordance with the above purposes and this privacy statement.

Further Reading

For more information on what cookies are being set, the following articles are recommended:


Last Updated: 08-August-2017